Terms and Conditions

Vibrant Travelers LLC (hereinafter Vibrant Travelers) is a professional tour operator specializing in leisure tours. Please read the following terms and conditions carefully.  These terms and conditions, in addition to our privacy policy, along with any other documents provided by Vibrant Travelers to the participant constitute the entire agreement (hereinafter The Agreement) between the parties and the parties agree to be bound by the terms of this agreement.  Please keep in mind that we may make changes to the Terms and Conditions from time to time.  You agree that you will be bound by the terms and conditions at the time of your travel.  It is your responsibility to check from time to time for any updates in the terms and conditions.  You also agree that by booking a trip with us you are agreeing to be bound by The Agreement and if you do not agree with any of the terms and conditions or other documents that make up The Agreement, you must NOT book a tour with us.

For simplification’s sake, the parties agree that the terms "we", "us", "our", and “Vibrant Travelers" refer to Vibrant Travelers, LLC. The term "you" “participant” or “customer” refers to the customer booking a reservation through us and all the members of their group. Reference to “Suppliers” and “Service Providers” means all third parties who provide services to you including airlines unless otherwise specified.

You must not make any booking with us unless you are at least 21 years of age and possess the legal authority to enter into a contract.  You also agree that if you are making reservations for anyone other than yourself you are responsible to inform that person(s) about the Agreement along with the terms and conditions and obtain their consent to be bound by the Agreement.  You confirm that all of the information that you supply to us regarding yourself and other members for whom you make reservations is true, complete and accurate and that you are not making any reservations for an unaccompanied minor.  By booking with us, you are agreeing to be financially responsible for the bookings that you or anyone under your direction or control makes.

Pricing: You must make payment for your arrangements in accordance with the instructions we give you. In order to reserve your place, a non-refundable deposit will be required.  We will inform you of the amount of this deposit at the time of booking.  The full balance will be due 90 days prior to your intended departure date. Bookings made three months or less before departure must be paid for in full at the time of booking. If we do not receive any payment due in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out below will become payable. We reserve the right to refuse a booking without giving any reason and shall in that event return any deposit received.

Non-Responsibility: Vibrant Travelers, and its employees, agents, and representatives use third party suppliers to arrange tours, transportation, sightseeing, lodging, and all other services related to your tour. Vibrant Travelers is an independent contractor and is not an employee, agent, or representative of any of these suppliers. Vibrant Travelers does not own, manage, operate, supervise, or control any transportation, vehicle, airplane, hotel or restaurants, or any other entity that supplies services related to your tour. Vibrant Travelers is not affiliated with any other tour operator. All suppliers are independent contractors, and are not agents or employees or representatives of Vibrant Travelers. All tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions specified by each supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the services, all customers agree that they are subject to that suppliers terms and conditions and that neither Vibrant Travelers, nor its employees, agents, or representatives are or may be liable for any loss, injury, or damage to any tour participant or their belongings, or otherwise, in connection with any service supplied or not supplied resulting directly or indirectly from any occurrence beyond the control of Vibrant Travelers. Vibrant Travelers assumes no responsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any participant that may result from any act or omission on the part of others; It is your responsibility to become familiar with the terms and conditions of any and all suppliers for your trip.  Vibrant Travelers accepts no responsibility for lost or stolen items. Vibrant Travelers reserves the right to refuse any participant or potential participant at its sole discretion. 

Force Majeure: Vibrant Travelers shall be relieved of any obligations under these terms and conditions in the event of any strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage, epidemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation.

Release of Liability: All travel includes risks.  In fact, part of the excitement of any journey is derived from the risk involved.  By booking a trip with us you are acknowledging that there is risk involved and that you accept these risks. Additional risks and dangers may arise including, but not limited to, hazards of travel by train, automobile, motor coach, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, risks associated with water, food, plants, insects and differing animal regulation, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Vibrant Travelers to participate in such trips and activities you agree you will not make a claim against Vibrant Travelers, its related companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release Vibrant Travelers, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors. This agreement also binds your heirs, legal representatives and assigns.

Where the guest occupies a motor coach seat, or any vehicle seat, fitted with a safety belt, neither Vibrant Travelers nor the Operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such an accident or incident. This exclusion and limitation of liability shall not be used to imply that the Operator or its agents or affiliated entities are liable in other circumstances.

Cancellation by Registrant: Should you cancel your reservations, return of any payments made by you to Vibrant Travelers will be refundable as provided in the cancellation table below, less any non-refundable payments/deposits made by Vibrant Travelers to secure hotel accommodations, meals, show tickets, admission tickets to attractions, transportation, etc. NO REFUNDS, for any reason, will be paid for individual cancellations received 60 days or less from the departure date. 

120 days 100% refunded, less $250 administration fee

119 - 60 days 50% refunded

Less than 60 days no refund

Air Travel is not included in the price of the Tour and cancellation charges for Air Travel will be governed by the terms and conditions of the airline.  Tour participants must NOT purchase air travel tickets to or from the destination until notified by Vibrant Travelers.  If participants purchase air travel before confirmation is received and the trip is then cancelled either by the guest or by Vibrant Travelers, Vibrant Travelers will not be responsible for the expense of the ticket.

Cancellation or Rescheduling by Provider: In the event a provider chooses to change the departure date, the standard cancellation charges remain effective for the original departure date. Cancellation of a tour without Vibrant Travelers’s consent is subject to standard cancellation charges.

Cancellation by Vibrant Travelers: Vibrant Travelers reserves the right to cancel any tour at its sole discretion. While we always try to avoid cancellations, in the unlikely event a tour is canceled by Vibrant Travelers and Vibrant Travelers is unable to reschedule, all funds collected from any participant will be promptly refunded in full. Money is refunded to the original payer and to the original payment type.

Changes to the Itinerary: Vibrant Travelers and its providers reserve the right to make additions and deletions as believed advisable or necessary for the well-being of the group in their sole discretion.  Tour Guides are not employees of Vibrant Travelers.

Travel Protection: Vibrant Travelers believes that planning a successful trip also means considering what to do when things don’t go as planned.  Travel Protection can help safeguard your travel investment, your belongings, and most importantly, you. We always advise travelers to enroll in a Travel Protection Plan in the event you have to cancel or leave your trip for a covered reason.  In fact, some countries have a requirement for foreign visitors to provide proof of valid medical insurance on entry. In order to help safeguard your trip Vibrant Travelers strenuously recommends that you purchase travel protection.  Vibrant Travelers cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. If you choose to travel without travel protection, we will not be liable for any of your losses howsoever arising, which may have been covered by travel protection. Full terms and details of a travel protection plan, including limitations and exclusions can be found in the travel insurance plan policy or description of coverage.

International Travel:

No travel is without risk.  It is your responsibly to be aware of any travel advisories or travel warnings that are in effect at the time of travel and prepare according inly.  The ultimate decision on where to travel is up to you.  Should you choose to travel to a destination when warnings and advisories are in effect, we will not be liable for any personal injury, loss, theft, or damages of any kind that result from travel to any such destination.  For information on travel advisories an warnings you may visit the state department website at https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/.

Each participant must obtain a machine readable passport and any applicable visas for his or her trip prior to departure. If a participant is unable to obtain travel documents or is prohibited from entering the destination country, our standard cancellation policy will apply, and we will not be responsible in any way. Passports must be valid for at least six months after the trip ends. For additional information you can visits the state department travel website at https://travel.state.gov/content/travel/en/passports.html. Non-U.S. citizens should contact the embassy or consulate of their destination countries to ensure they meet specific entry requirements. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. These are your responsibility. Please note that entry to any country may be refused even if the required information and travel documents are complete.

Health: Recommended inoculations and health requirements for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. Inoculation requirements can be found on the Center for Disease Control website at https://www.cdc.gov/.

Disinsection: Most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture, or environment.  While this is not a common practice, we want you to be aware that it is a possibility. This process includes the following: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information you can visit the U.S. Department of transportation website at: https://www.transportation.gov/airconsumer/spray.

Participants with Disabilities: It is essential that you advise us before booking if you have any disability or pre-existing medical condition which may affect your trip, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. Full details must be confirmed in writing at the time of booking and whenever any change in the condition or disability occurs.  We will make all reasonable efforts to accommodate requests, but cannot be responsible if ADA accommodations are not available.  Any accommodations provided will be at the sole expense of the guest requiring the accommodation. Please note that accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.

Unfortunately, neither Vibrant Travelers nor our suppliers can provide additional assistance for those who require it.  Participants who require additional assistance due to pre-existing medical condition or disability must confirm at the time of booking the name of their non-discounted travel companion who will be responsible for providing assistance.

Your Conduct: Each participant is expected to act responsibly and adhere to all behavior guidelines established by Us and by any or our Providers. We and our Providers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of the trip itself. In any such case, there will be no refund.

When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. Vibrant Travelers is not responsible for any costs incurred concerning a guest removed from a vacation. Guests agree not to hold Vibrant Travelers liable for any actions taken under these terms and conditions.

Accuracy of Printed and Online Material: We make every attempt to be accurate in our printed materials whether online or on paper, however on occasion errors do occur.  Vibrant Travelers is not responsible for any typographic or printing error in any brochure, itinerary, confirmation, or related material. It is your responsibility to check all itineraries, tickets, vouchers, etc. for accuracy and inform us immediately of any changes.  We also reserve the right to make changes to any typographical errors including pricing errors and may adjust the price of your trip accordingly.

Use of Your Photograph or Likeness: Any photographic, film, video likeness or audio recordings of participants while on tour may be edited and used by Vibrant Travelers for promotion or commercial use without any notification or compensation to the participant.

Severability: If any provision of these terms and conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.

Jurisdiction and applicable law: These Booking Conditions and any agreement to which they apply are governed in all respects by the laws of the state of California without regard to conflicts of law principles.  All guest claims must be submitted in writing and received by Vibrant Travelers no later than sixty (60) days after the completion of the Vibrant Travelers vacation.  Guest claims not submitted and received within this time shall be deemed waived and barred.